Privacy policy

Last updated: January 2026

1. Introduction

At isay, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our service.

2. Data we collect

We collect information you provide directly (name, email, payment info), data from connected services (GitHub commits, Jira tickets, etc.), and usage data (how you interact with isay). We only access the data necessary to provide our services.

3. How we use your data

We use your data to provide and improve our services, generate marketing content, process payments, send important updates, and provide customer support. We never sell your personal data to third parties.

4. Data sharing

We share data only with service providers who help us operate (payment processors, cloud hosting), when required by law, or with your explicit consent. All third parties are bound by confidentiality agreements.

5. Data security

We implement industry-standard security measures including encryption in transit and at rest, secure authentication, regular security audits, and access controls. We promptly notify users of any data breaches.

6. Cookies

We use essential cookies to operate the service and optional analytics cookies to improve our product. You can control cookie preferences through your browser settings.

7. Your rights

You have the right to access, correct, or delete your personal data. You can export your data at any time. You can request account deletion through settings. We respond to all requests within 30 days.

8. Contact us

For privacy-related questions or to exercise your rights, contact us at privacy@isay.global